Automated KPIs

KPIsKellerton have worked with Hyde Housing to develop a fully automated KPI solution to produce performance information packs for their internal board and external resident panels. The system includes:

  • Full KPI catalogue
  • KPI analysis and reconciliation reports
  • Collection of commentary and actions
  • Ability to make controlled data corrections

The performance team have a set of fully customisable configuration screens in Microsoft Sharepoint that allow anyone in the team to set-up any KPI based on data in their data warehouse or manual information sets. Fully customisable template reports in Business Objects then produce the packs. The solution also helps to manage over 500 performance indicators, ensuring consistent definitions and strong ownership.