The most important factor in choosing a consultancy to partner with for your information strategy and reporting needs should be the specialist focus on information and business intelligence. There are a number of key differences from typical system implementation and business strategy engagements that make reporting projects different and therefore specialism is key. Examples are:
- Reporting is about communication and therefore intrinsically linked to your company strategy rather than operational processes
- As there is limited process improvement, the business case for investment must be built on better decision making
- Reporting and BI implementations are data-centric which means they can't be 100% designed up front and aren't 100% tested until live
- These projects therefore require a uniquely specialised design, quality assurance and project management function
Industry expertise is the next most important because it is the understanding of the information requirements and their benefits to the business as well as the complexity of the business process and data model that is key. Knowledge of common source systems is also a benefit.