Health, Social care and Education

Historically these three key services have been quite separate with their own core systems, management structures and reporting needs but increasingly, authorities have changed the split to be Adults and Children and consequently created a bit of an IT integration headache especially in reporting children’s social care and education statistics in one place.

On the adult side, an increased integration with the NHS especially in mental health services has led to a greater need to bring data together. This is just the sort of reporting challenge we are ideally placed to resolve and in a time of reduced spending and an even greater need to get value for money, we feel we can help devise solutions that deliver benefits to multiple services at both an operational and strategic level and can be cost justified even in the current economic climate.

With experience of BI programmes across all 3 sectors, including the combination of education with social care and social care with mental health, we understand the common systems like Tribal, Paris and CareFirst and are able to advise on both strategic and operational reporting issues.

Managing partner, Chris Kwouk also has experience working with acute hospital systems and has advised NHS London and successfully resolved BI specific problems with the roll out of a new system as part of the national programme. He says “The provision of these key services is a complex business and involves accurate patient or service user records, detailed service provision categorisation and the integration of financial transactions. The output needs to satisfy the need for the efficient procurement of services, internal charging information and increasingly the need to provide real cost of service information so that patients/service users can make their own financial choices. The good news is that these organisations often attract some of the best technical skills and with a little help and advice can achieve very successful outcomes with little external spend.”